Privacy Notice


This Privacy Notice is in two parts.

Part 1: With the introduction of the EU General Data Protection Regulation (GDPR), which became effective in law on 25th May 2018, we have updated the data protection references in our terms of business and, in the case of individual clients, provided certain details regarding the Firm and collection and use of your personal data. This is set out in more detail below.

Part 2: The second part sets out, in relation to information we collect from this Site, the practices we follow to respect the privacy of all visitors.


PART 1

The registered office of Ingleby Trice LLP (Registered in England and Wales Limited Liability Partnership OC362585) (the Data Controller) is 10 Foster Lane, London EC2V 6HR. Our Data Compliance Officer can be contacted at enquiries@inglebytrice.co.uk

WHAT ARE YOUR RIGHTS?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Compliance Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any ‘sensitive personal data’. This information does, however, include the likes of your name, work address, email address and job title.

A full list of your rights under GDPR is as follows:

The right to access the personal data we hold on you.

The right to correct and update the personal data we hold on you.

The right to have your personal data erased.

The right to object to processing of your personal data.

The right to data portability.

The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought.

The right to object to the processing of personal data where applicable.

The right to lodge a complaint with the Information Commissioner’s Office. You can contact the Information Commissioner’s Office via email, on 0303 123 1113, or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

DATA COLLECTION

We need to know basic personal data in order to provide you with our services, and to claim our right to be paid in return for our services, under our standard terms of business. If you do not provide this information then we will be unable to provide the services you have requested. We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide to you.

USE OF DATA

All the personal data we hold about you will be processed by our staff in the United Kingdom and no third parties will have access to your personal data unless there is a legal obligation for us to provide them with this. We have set out below the legal bases for the Firm to process your data.

Some of our processing may be necessary for compliance with a legal obligation. For example Ingleby Trice LLP has a duty to act as a data controller and may be obliged to report certain matters to law enforcement agencies.

Some of our processing is necessary to comply with our contractual obligations to clients and prospective clients. It is necessary in order to provide our services as Chartered Surveyors.

We may also communicate with you, as a matter of legitimate interest, information about other services we can offer you and update you about our activities. An example is the circulation of a Floor Space Survey to persons who have expressed an interest in receiving this survey.

Where your information is used other than in accordance with one of these uses, we will first obtain your consent to that use.

We take all reasonable steps to ensure that your personal data is processed securely.

HOW LONG WE KEEP IT

We will generally keep your personal data for a maximum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

SHARING YOUR PERSONAL DATA

Your personal data will only be shared with third parties including other data controllers where it is necessary for the performance of the data controllers’ tasks or where you first give us your prior consent.

It is likely that we will need to share your data with our agents, suppliers and contractors. For example, we may ask a supplier to send out newsletters on our behalf, or to maintain our database software, or to provide us with administration, IT and other related services.


PART 2

At Ingleby Trice LLP we implement fair information practices that are designed to protect your privacy. If you have questions or you do not feel that your concerns have been addressed in our Privacy Notice, or you just want to talk with us, feel free to contact us by email to enquiries@inglebytrice.co.uk

DATA COLLECTION

We collect personally identifiable information that is voluntarily provided by visitors to this Site (User Data). The User Data that Ingleby Trice LLP receives from Site visitors includes name, title, address, email address, telephone numbers, and any other information provided by visitors in email messages or attachments thereto.

Typically, User Data is collected in order to respond to enquiries about our services or employment opportunities with Ingleby Trice LLP, or to assist visitors to register for certain areas of the site.

It is Ingleby Trice LLP’s policy to limit the information collected to only the minimum information required to complete a Site visitor’s request.

Ingleby Trice LLP’s intention is not to seek any sensitive information through our Site unless legally required for insurance or recruitment purposes. Sensitive information includes a number of types of data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life, or criminal record.

USE OF USER DATA

User Data obtained by the Site is used for internal business purposes of Ingleby Trice LLP and in connection with a visitor’s request. This data is not shared with others for unrelated purposes unless stated in this Privacy Notice or otherwise communicated to the Site visitor.

Ingleby Trice LLP makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the Site has collected excessive information, we encourage the visitor to contact enquiries@inglebytrice.co.uk to raise any concerns.

Except for instances where visitors explicitly choose to receive specific Ingleby Trice LLP marketing or other informational materials, Ingleby Trice LLP will not use personal data collected from our Website to distribute marketing or informational materials.

THIRD PARTIES

It is Ingleby Trice LLP’s policy only to disclose User Data to third parties under the following circumstances:

when explicitly requested by the visitor

when required to deliver publications or reference materials requested by the visitor

when required to facilitate conferences or events hosted by a third party

when required to meet any other request of a visitor.

Categories of third parties with whom we may share personally identifiable information include HMRC and Government. This Site does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

USE OF COOKIES

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. With your permission it is placed on your computer’s hard drive. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie will expire at the end of the user session, when the web browser is closed. The data collected by our services and/or through cookies that may be placed on your computer will not be kept for longer than 26 months.

We use cookies for the following purposes:

(a)    authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b)    personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(c)    analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(d)    cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: www.google.com/policies/privacy.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can set your browser to block the recording of cookies on your hard drive to minimise the amount of data that may be collected about your navigating on the Site. The browser on a computer can be set to notify the user when a cookie is being recorded on their computer’s hard drive. Most browsers can also be set to keep cookies from being recorded on their computer. However, for optimal use of the Site, we recommend that visitors do not block the recording of cookies on their computer.

All Ingleby Trice LLP servers and computer systems are protected from outside intrusions. As a result, all data that may be collected about Site viewers through the use of cookies will be protected from unauthorised access.

For more information about cookies, please see the Information Commissioner’s website.

TRANSFER OF USER DATA OUTSIDE THE USER JURISDICTION

The Internet is a global environment. In order to provide the Site we may need to transfer User Data to locations outside the jurisdiction in which a visitor is viewing the Site (the User Jurisdiction) and process User Data outside the User Jurisdiction. If the User Jurisdiction is within the European Economic Area (the EEA) please note that such transfers and processing of personal data may be in locations outside the EEA. Any data sent or uploaded by users may be accessible in jurisdictions outside the User Jurisdiction (including outside the EEA). The level of data protection offered in such jurisdictions may be less than that offered within the User Jurisdiction or (as the case may be) within the EEA.

By continuing to use the Site and by providing any personal data (including sensitive personal data) to us via the Site or email addresses provided on the Site, visitors are consenting to such transfers, provided that they are in accordance with the purposes set out above and elsewhere in the Privacy Notice. Please do not send us any personal data if you do not consent to the transfer of this information to locations outside the User Jurisdiction (including, if applicable, outside the EEA).

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and review each site’s privacy policy before disclosing any personally identifiable information.

CHOICES

As a policy, visitors are not required to register to gain access to this Site. Personally identifiable information provided to Ingleby Trice LLP through this Site is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate Website area or in communications to our visitors; or a visitor may contact enquiries@inglebytrice.co.uk

ACCESS

Each visitor has the right of access to personal data they have submitted through this Site.

Enquiries about the accuracy of identifying information previously submitted, or requests to have information removed, should be directed to enquiries@inglebytrice.co.uk

SECURITY

All Ingleby Trice LLP staff are instructed to follow a firm-wide data security policy and are required to agree to ensure confidentiality of personal data.

MODIFICATIONS

Ingleby Trice LLP reserves the right to modify or amend this statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed Ingleby Trice LLP will notify users of material changes to our Privacy Notice by adding a news item with a link to the updated Privacy Notice for a period of not less than two weeks.

CONSENT

By continuing to use the Site and by providing any personal data (including sensitive personal data) to us via the Site or email addresses provided on the Site, visitors are consenting to our use of your personal data as set out in this Privacy Notice. Please do not send us any personal data if you do not want that information to be used by us in this manner.

COPYRIGHT

All documents, programmes, publications, designs, products, processes, software, technology, information, and ideas (Content) provided by or described in this Site are the property of Ingleby Trice LLP and/or its affiliates or suppliers and are protected by UK and international copyright laws and other intellectual property laws, unless stated otherwise. The Content is provided to users of this Site for informational purposes only. Except as expressly permitted below or by applicable law, users may not copy (except to the extent required in order to use the site in accordance with the Privacy Notice), store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or otherwise make available or communicate to the public any part of the Site or systematically extract material from the Site or any document available through it or in any other way exploit commercially all or any part of the Site or any document available through it without our prior written permission.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.